Data Usage & Tracking Policy
Last updated: March 2025 | wisteraquinx Financial Services
What Are Cookies and Tracking Technologies?
When you visit wisteraquinx.com, we use various tracking technologies to collect information about how you interact with our financial stress management platform. These small data files help us understand your preferences and improve your experience.
Think of cookies as digital breadcrumbs – they remember where you've been on our site and what you've done. Some are essential for basic functionality, while others help us analyze traffic patterns and deliver relevant content about financial wellbeing resources.
Types of Tracking We Use
Manage Your Privacy Preferences
You have complete control over non-essential tracking. Essential cookies remain active to ensure our financial platform functions properly.
Essential Cookies Cannot Be Disabled
These are required for basic site security, user authentication, and form submissions. Without them, you couldn't access your account or request financial consultations.
How Tracking Enhances Your Experience
Content Recommendations
We remember which financial topics interest you most – whether that's budgeting, debt management, or investment basics – to show relevant resources first.
Progress Tracking
Your journey through our financial wellness modules is saved, so you can pick up where you left off in our stress management courses.
Performance Optimization
Analytics help us identify which pages load slowly or cause confusion, leading to a smoother experience for everyone accessing our financial guidance.
Security Monitoring
Behavioral tracking helps us detect unusual activity that might indicate fraudulent attempts to access financial information or accounts.
Data Retention Periods
Session cookies expire when you close your browser. Persistent cookies typically last 12 months, though some analytics data may be retained for up to 24 months to identify long-term trends in how people use our financial education resources.
Marketing cookies from third parties usually expire within 90 days. Essential security cookies may persist longer to maintain account safety.
Browser-Based Cookie Management
Every modern browser gives you granular control over cookie acceptance. Here's how to access these settings:
Chrome
Settings > Privacy and Security > Cookies and Other Site Data
Firefox
Options > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Manage Website Data
Edge
Settings > Cookies and Site Permissions > Cookies
Third-Party Services Integration
wisteraquinx works with several external analytics and marketing platforms to better understand how our financial stress management resources help UK residents. These include Google Analytics for traffic analysis, Facebook Pixel for social media campaign effectiveness, and customer support tools that track conversation histories.
Each third-party service operates under their own privacy policies. When you reject non-essential cookies through our controls above, we also send signals to these services to respect your privacy preferences where technically possible.
Questions About Our Data Practices?
Our privacy team is available to discuss any concerns about how
we handle your information.
Contact us at info@wisteraquinx.com or call +441619568963